Delivery Information

Shipping Rates

DrinkSupermarket is proud to provide a competitive global delivery service. We partner with reliable and trustworthy couriers, who ensure your parcel gets to you on time and with minimal hassle.

For the most accurate delivery charges, place your desired items in the cart and use our

Shipping and Tax estimator

Region Miniatures / Bottles / Cases (£) Over £250 Est. Delivery Time (days)
UK Mainland Miniatures & Small Bottles from 4.49

Bottles (70cl) and Cases from 4.95

Palletised only 29.95!
FREE 3-5
UK Mainland - Next Working Day / A.M. / Saturday AM From 6.95 / 10.95 / 16.95 N/A 1
Local Delivery Service to selected postcodes:
EC, HA, N1-N3, N6, N7, N19, NW1-NW11, SW1, SW5, SW6-7, SW13, UB, W1-W14, WC

(Options available based on volume of goods ordered e.g. when you order 4 or more cases of beer)
2 Working Days - 9.95

Next Working Day - 19.95

Next Working Day A.M. - 29.95

1-2
Next Working Day - Isle of Wight From 12.95 1
Scottish Highlands & Islands, Northern Ireland, Isle of Man, Isles of Scilly, Channel Islands (Jersey & Guernsey) From 14.95 / 19.95 2-3 / 3-5

 

* Shipping rates are calculated based on weight of the parcel. All shipping rates vary based on the weight of products ordered. When checking out, the final shipping price will be given. You can use the shipping estimator tool on the checkout page for an accurate quote. Drinksupermarket.com guarantees that all UK customers will not be charged more than £30 for Standard Shipping, regardless of order size. Special shipping services will incur surcharges. All shippings charges are in GBP. Unfortunately we cannot discount any shipping charges.

Saturday & Morning (AM) Delivery

Saturday and Morning delivery options are available on checkout. Both services incur a surcharge in addition to Next Working Day Delivery of £4 for Morning Delivery and £10 for Saturday Delivery. These options are available to UK mainland customers only.

Palletised Orders

We are one of very few drink retailers who offer a palletised service. If your order is too heavy to ship by our regular courier, then we'll palletise your goods. Palletised orders are normally received within 3-5 working days, however we usually aim for your order to be delivered within 2-3 working days. Palletised options will be given on checkout depending on what you've ordered. Our pallet partner will aid you to off-load the goods. However if for any reason you cannot accept a pallet, please contact our customer services team.

Sameday Despatch, Delivery Times & Order Tracking

For all orders placed before 4pm Monday-Friday on a Next Working Day service, we will dispatch your order on a Express 24 service, unless there is a stock related issue, in which case our customer services team will contact you. You should receive your order within the timeframe of the shipping option you choose.

During festive and celebratory periods, such as Christmas, you may face delays to receiving your order, as courier networks tend to operate beyond their capacity. Therefore if your order is not received within 5 working days then please get in touch with us immediately.

An email will be sent to you once your order has been shipped. Tracking details are accessible via the email or by logging into your account. In many cases, a signature is required as proof of delivery. If no-one is available to sign for parcels, our courier partner will leave a postage card detailing what they have done with your order for example, they may state you need to collect your parcel from the local Post Office. All goods delivered by DrinkSupermarket.com will require someone to sign for the goods, unless stated by you, the customer.

Delivery times may vary due to reasons out of our control for example adverse weather conditions, strikes or even ash clouds. For more accurate timings we will send you an automated email detailing tracking information after your order has been processed. We do not despatch items during UK public holidays and/or on Weekends (Saturday / Sunday). During public holidays you could be faced with a 1 working day delay in receiving your goods.

All of the above prices are inclusive of VAT and are correct as of February 2015. We may contact you if the shipping details provided are incorrect or if you have been charged the wrong amount, this could result in a delay to you receiving your order.

Collections / Non-courier Delivery

In some instances we may not use our courier partner to delivery the goods. Instead we will send our own driver to deliver your order directly to your front door. Unfortunately we are currently unable to support a collections service. To discuss your needs please contact our customer services team

Internataional Shipping, Customs and Duty Charges

Currently we are not shipping orders to any International locations. Please contact us if you have any queries. We do apologise for any inconvenience this may cause you.